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Unable to purchase bioware points for DA:O

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Author Unable to purchase bioware points for DA:O
Valmaer
Game Owner
Profile: ValmaerMass Effect PC


Joined: 15 Jul 2009
Posted: Tuesday, 03 November 2009 04:16PM
I've been unable to purchase the wardens quest d/l for DA:O...I've tried 3 different credit cards to purchase bioware points for the transaction and even my paypal account and it keeps telling me "unable to verify"...help?

Edited By Valmaer on 11/03/09 16:24

  Profile: Valmaer   Send Message To: Valmaer
Valmaer
Game Owner
Profile: ValmaerMass Effect PC


Joined: 15 Jul 2009
Posted: Tuesday, 03 November 2009 07:41PM
Am I the only one experiencing this issue? Getting "The credit card could not be verified" anytime I try, with any of my credit cards (and yes, they are active and work with any other transaction).
  Profile: Valmaer   Send Message To: Valmaer
sparksr
Game Owner
Profile: sparksrMass Effect PC


Joined: 13 Oct 2009
Posted: Tuesday, 03 November 2009 09:23PM
I also am having this issue with Bioware not being able to verify my card. I used my Visa checkcard and according to my bank, my acct is working properly. I checked the activity on my acct and it showed EA checking that the account had funds in it, but alas the transaction does not go through. I really hope this is fixed soon.
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Valmaer
Game Owner
Profile: ValmaerMass Effect PC


Joined: 15 Jul 2009
Posted: Wednesday, 04 November 2009 02:10AM
Okay, I just used paypal now and it worked. But using a direct credit card transaction was still borked from the bioware site.

Edit: Just making an observation, but how come the post regarding Mastercard got some sort of feedback from the staff (even if it was "what did you mean?"), and my post didnt? Well, whatever.

Edited By Valmaer on 11/04/09 02:13

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conker121
Game Owner
Profile: conker121NWN 2


Joined: 04 Nov 2006
Posted: Wednesday, 04 November 2009 05:28AM
if it makes you feel any better I ment to hit reply in here bit hit new topic on accident
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Durpmeister1

Joined: 13 Oct 2009
Posted: Thursday, 05 November 2009 05:23PM
I have the same problem posted in this thread, however, it charged me a dollar every time I tried to verify it, so I lost like 4 dollars to the darn thing. I was wondering if there was any way I could get a refund on the money I lost because that's ridiculous. Hopefully they'll fix that problem soon
  Profile: Durpmeister1   Send Message To: Durpmeister1
Capt_SilveR

Joined: 05 Nov 2009
Posted: Thursday, 05 November 2009 10:04PM
Same issue here with Visa debit card. "Could not be verified". What's the ....... ???

Edited By Capt_SilveR on 11/05/09 22:21

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ebatsky
Game Owner
Profile: ebatskyNWN


Joined: 01 May 2002
Posted: Friday, 06 November 2009 12:09AM
Same here, I actually managed to buy points twice, then the third time it said transaction rejected and then when I try to buy again it says unable to verify cards, for all 3 cards. So I tried to buy through paypal and it says payment pending... in fact it says 2 paypal transactions for the same thing are pending, and paypal itself has no record of anything.. what bioware ;/
  Profile: ebatsky   Send Message To: ebatsky
jokkepappa92

Joined: 05 Nov 2009
Posted: Friday, 06 November 2009 01:30PM
Quote: Posted 11/06/09 00:09 (GMT) by ebatsky

Same here, I actually managed to buy points twice, then the third time it said transaction rejected and then when I try to buy again it says unable to verify cards, for all 3 cards. So I tried to buy through paypal and it says payment pending... in fact it says 2 paypal transactions for the same thing are pending, and paypal itself has no record of anything.. what bioware ;/

Whoa, thats EXACTLY whats happening with mine!I succesfully bought 800 and 560 points, but when I tried to buy the last 400 points it just said "The transaction was rejected by the payment processor. Please try again with another payment method."

God, what's going on?! I want to play
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SRSFalcon
Game Owner
Profile: SRSFalconMass Effect PC


Joined: 28 Jul 2009
Posted: Friday, 06 November 2009 03:00PM
Quote: Posted 11/05/09 22:04 (GMT) by Capt_SilveR

Same issue here with Visa debit card. "Could not be verified". What's the ....... ???
The credit card could not be verified <-- for me as well - and still no reaction .
  Profile: SRSFalcon   Send Message To: SRSFalcon
Rheannan
Game Owner
Profile: RheannanNWN
SW: KotOR Xbox
Jade Empire


Joined: 27 Oct 2005
From: Off With the Fairies
Posted: Friday, 06 November 2009 03:13PM
There is a new BioWare points forum for problems with BioWare points. I'd recommend posting problems in that forum, however the website may be having an issue at the moment with posts not going through. If you do post a thread there and it doesn't go through, please don't re-post it. It will go through eventually.
_________________
Soar with the breeze and you'll reach the clouds.
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